Refund Policy
Last Updated: 04-10-2025
1. General Policy
At Nurture Hospitality, our mission is to provide meaningful experiences and services that support well-being, mindfulness, and sustainability. We take great care to ensure the quality and integrity of everything we offer.
This Refund Policy outlines how we handle payments, cancellations, and refunds for any services, programs, or collaborations made directly through Nurture Hospitality.
2. Current Status of Payments
At this time, our website is primarily informational and does not process payments or bookings directly online.
If you engage with us for consulting services, wellness pop-ups, or events, any payments will be handled individually under separate agreements that specify the terms of payment and refund eligibility.
3. Refunds and Cancellations
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Refunds are considered on a case-by-case basis, depending on the nature of the service provided.
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For scheduled experiences, retreats, or wellness programs, cancellations made at least 7 days in advance may be eligible for a partial refund or credit toward future services.
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Refunds will not be issued for services already rendered, completed consultations, or events attended.
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If an event or service is canceled by Nurture Hospitality, clients will receive a full refund or the option to reschedule.
4. Non-Refundable Items
Certain services or deposits may be marked as non-refundable due to advance planning, venue bookings, or partner costs. Any such terms will be clearly stated at the time of booking.
5. Processing of Refunds
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Approved refunds will be processed using the original method of payment, unless otherwise agreed.
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Please allow 5–10 business days for refunds to appear, depending on your payment provider.
6. Contact Us
If you have questions about a payment or wish to request a refund, please contact us directly at:
📧 Email: aromero@nurturehospitality.com